Privacy Policy

We ask that you read and understand the privacy policy and conditions that follow. Please read them carefully, because your use of our website(s) — www.wolfgangpuckallnatural.com — (collectively the "Site") constitutes your agreement with these policies.

We respect the privacy of the users of our Site and have instituted the policies and practices described below to ensure that your personal information is handled in a responsible manner. Our online privacy policy describes the types of personal information we may collect from you when you visit our Site, how we use this information, and when we share it with third parties or our affiliated organizations. The information on our Site and our privacy policy are subject to change from time to time. Any material changes to our privacy policy and practices will be reflected on this page so that you can be aware of what information we collect and how we are using and/or disclosing it. By using our Site, you consent to the collection and use of this information by Schwan's Consumer Brands North America, Inc.

Our policy was last updated on April 7, 2008.

What information do we collect?

We collect data in the following ways:

Through information you provide to your Schwan's Consumer Brands North America, Inc. associated brokers, sales representatives, and general contacts
Through our online Site, via email registration, or online membership
Through phone, mail and fax interactions or paper registrations that you submit

We may collect and store two types of information: "personal information" and "technical information."

Personal information tells us who you are such as (but not limited to) your name, gender, email address, telephone number, date of birth or age, and any personal preferences you choose to provide.

Technical information is information that we collect automatically whenever you interact with our Site such as your IP address, the type of computer you use, and the web browser you use. An IP address is a number assigned to your computer when you connect to the Internet. Each time you visit our Site, our web server may automatically recognize and collect this information. Technical information also includes "cookies" and "web beacons".

A "cookie" is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Among other things, cookies provide a means for us to keep track of your online patterns and preferences. By understanding which areas of our Site you visit, cookies allow us to present information and services that are of personal interest. A cookie will not allow us to learn any personal information (such as your real name and address) that you have not otherwise disclosed. Most browsers are initially set up to accept cookies. You can change your browser so that it will not automatically accept cookies. However, if you do so, it is possible that some portions of our sites may not function as intended.

"Web beacons", also known as clear GIFs or single-pixel GIFs, are small image files that we may place on web pages and within web-based email newsletters that we send. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page and the number of times those pages are displayed. We can also use web beacons to let us know how many people opened a web-based email newsletter.

We may associate technical information with your personal information. In the event of such association, such technical information will be considered personal information.

How do we use this information?

We use this information to:

Respond to your inquiries
Enhance and personalize your experience on our Site
Communicate with you for marketing and promotional purposes via targeted postal pieces, phone messages, or personalized emails
Improve the effectiveness of our Site and business activities

How can you access your information?

Currently, you may request access to view or edit any information that you've provided online by contacting us through our Contact Page.

How do we protect your information?

Unfortunately, no data transmission over the Internet can be unconditionally guaranteed to be secure. Therefore any information you transmit to us is sent at your own risk.

However, we strive to maintain the reliability and accuracy of the personal data you submit to us and that we store in our databases. We also strive to protect the privacy and security of our databases themselves. Accordingly, we have put certain security measures in place to protect the loss, misuse and alteration of the information under our control. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we do our best to prevent such unfortunate occurrences and notify our users of any events impacting their personal information.

Do we disclose your information to others?

Except as described in this privacy policy, Schwan's Consumer Brands North America, Inc. does not sell, rent or trade with third parties any personal information you provide to us online, nor do we share such information with third parties.

We do share information such as product inqueries and general submissions with the Wolfgang Puck Worldwide, Inc. and other Wolfgang Puck affiliates. These organizations may contact users of our Site who have submitted comments in order to thank them, clarify details of submissions, or to simply discuss the product and their comments in general.

We may also disclose personal information about you to other third parties who provide services to us and who agree to maintain the confidentiality of such information in accordance with this privacy policy (or more stringent policies) and use the information only in connection with the services they provide. These third parties may provide a variety of services to us including, without limitation, assisting us in fulfilling your transactions and customer service inquiries, updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email. We do not authorize those third parties to make any other use of your information.

We may use and/or disclose to others information about your demographics and use of our Site in a manner that does not reveal your identity.

We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our Site, or anyone else who could be harmed by such activities.

We may also disclose personal information when we reasonably believe that the law requires it.

Can I unsubscribe?

We honor every request to unsubscribe from receipt of emails and will do our best to remove all personal data from our databases within thirty (30) days of receiving any requests to do so.

To remove yourself from our email list, simply contact us through our Contact Page.

How do we protect a child's privacy?

Our Site is a general audience website. We do not intentionally collect personally identifiable information from children under the age of thirteen (13). If we become aware that we have collected personally identifiable information from a user of our Site who is under the age of 13, we will remove that child's personal information from our files.

Do we have links to other websites?

While you are using our Site, you may be linked or directed to other third party sites outside of our Site that are beyond our control. Each of these third parties may have a privacy policy different from ours. For example, you might click on a link or banner ad that will take you off our Site. These links and banners may take you to sites of advertisers, sponsors and service providers. Please review the privacy policies of these sites. We are not responsible for any actions or policies of such third parties and we make no representations or warranties as to the content of those websites.

Contact Information

We welcome your comments regarding this privacy policy. Please submit any comments to us through any of the options listed on our Contact Page.